Since its inception in 1990, CTI has maintained a highly specialized audit
and consulting practice with the basic mission of helping benefits managers reduce
claims expense and improve service in their self-funded health plans. Serving all
types of health plans across the U.S., and in the past year alone CTI audited more than
$21 billion in charges on behalf of clients.
Our unique audit and control approach is based upon linking rigorous
audit systems and procedures with the principles of Continuous Quality Improvement. In
addition to conventional claims audit measures, we use proprietary electronic screening,
statistical sampling, and "Deming/Six Sigma" process control techniques to help
our clients improve the quality of their claims administration. In contrast to others,
our approach seeks not only
to identify errors, but more importantly to reveal and
remedy their
underlying causes.
If you are planning to audit your health plan claims administration in the coming
months, our goal here is to open a dialog with you … to learn more about your
audit needs and objectives … and to acquaint you sufficiently with our philosophy
and approach that you will invite us to submit a proposal. Toward that end, the
links above will take you to additional information and show you "what's different
and better" about CTI's value added approach.
“[Our administrator] attributes
its improvement, in part, to CTI’s
audit process, findings, and recommendations.
They have taken many of CTI's observations, and corrected or revised claims functions
and communications to improve their service. As a result, our savings have been
significant…”
Corporate Benefits Manager